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Programs in Custody

In-reach mental health and therapeutic support for incarcerated individuals — fostering resilience, emotional growth, and a successful path toward rehabilitation.

Our Approach — Section Preview

What is our
in-custody service?

"Many families feel completely shut out when someone they love goes to prison. We give you a way to do something meaningful — right now."

Our in-custody therapy service connects your loved one with a licensed mental health professional — delivered via teleconference or telephone, approved across every Queensland correctional facility.

Sessions go beyond emotional support. We help participants understand the root causes of their behaviour, take genuine accountability, and build the tools they need to change. That progress can be formally documented in a court report — putting their growth on the record where it counts.

Approved all QLD facilities
Teleconference & telephone
Fully confidential
Evidence-based
Learn more about reports
Approved across all QLD correctional facilities
Our practitioners meet every security, professional, and operational standard required by Queensland Corrective Services — so there are no barriers to getting started.
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Delivered via teleconference or telephone
Therapy is conducted via secure video call or phone — meaning your loved one gets consistent, private professional support without needing to leave their facility.
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Progress documented for court
Therapy engagement is formally recorded in a professional court report — giving the court tangible evidence of real change, which can support bail, sentencing, or parole outcomes.
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Fully confidential sessions
All sessions are private and conducted under strict professional ethics. Your loved one can speak openly and honestly — which is where real therapeutic progress happens.

Everything you need
for
meaningful change

$850

Total Package

A flat rate for all patients including the following:

4

Individual Sessions with Health Professional

Each session is 45 minutes, delivered by an experienced mental health practitioner — CBT, trauma-informed, anger management, and emotional regulation.

Court
Report

Professional Court Report

A comprehensive report outlining therapeutic engagement and progress, with recommendations — available if required for legal proceedings.

Full
Access

Tailored Program Access

Access to specialised programs relevant to individual needs — emotional regulation, anger management, relapse prevention, and personal development.

Common questions

What type of therapy is provided?

We provide evidence-based counselling tailored to the unique needs of individuals in custody. Sessions may include cognitive behavioural therapy (CBT), trauma-informed approaches, anger management strategies, and emotional regulation support. Our focus is on helping participants reflect on their choices, develop insight, and build healthier coping mechanisms.

Where permitted, therapy sessions are delivered via secure video platforms in private rooms within the correctional facility to ensure confidentiality. In facilities where video access is limited, we offer therapy via scheduled phone calls following the same structure and therapeutic goals — ensuring consistency and continuity of care.

While we cannot guarantee legal outcomes, our primary focus is on guiding individuals toward meaningful, lasting change. We address the root causes of behaviour, break unproductive patterns, and develop healthier ways of thinking. As a result, many legal professionals and magistrates recognise therapy engagement as a genuine sign of personal growth and accountability.

Referrals can be made by legal representatives (solicitors, barristers), family members, correctional staff, or the individual themselves. Contact our team and we will guide you through the process of arranging sessions within the relevant correctional facility.

We work to arrange sessions as promptly as possible, understanding that court timelines are often pressing. Contact us directly on 1800 785 177 and our team will assess availability and coordinate with the relevant facility to commence sessions as soon as possible.

Organise therapy
sessions today

Our team will work with you to arrange flexible, confidential support within correctional facilities across Queensland.